These terms apply to your use of this website and, where a separate written agreement does not say otherwise, to services provided by NexFrameAI. Where a signed project agreement conflicts with anything here, that agreement takes precedence.
1. Using this website
You may browse this site, read its content and submit enquiries. You may not attempt to gain unauthorised access to any part of it, probe it for vulnerabilities without written permission, submit automated or abusive form submissions, scrape it at a volume that degrades service for others, or use it to distribute unlawful material.
We may restrict access from an IP address that abuses the enquiry form or attempts to compromise the site.
2. Enquiries and quotations
Submitting the enquiry form does not create a contract. It is a request for information. A project begins only when we have issued a written quotation and you have accepted it, and the advance payment has been received.
Prices shown on this website are indicative starting points for a stated minimum scope. They are not offers. Your quotation is based on your actual requirement and is valid for 30 days from the date we issue it.
3. Scope, changes and timelines
Each project has a written scope: what is being delivered, what technology is being used, and what is excluded. Work outside that scope is a change request. We quote change requests before doing the work, and you approve them in writing. No unapproved work appears on an invoice.
Timelines given in a quotation assume you provide content, feedback, approvals and access when they are needed. Delay in those areas moves the delivery date by a corresponding amount. We will tell you when this happens rather than quietly missing a deadline.
4. Client responsibilities
You agree to:
- Provide accurate information, content and assets in usable formats
- Give timely feedback and approvals at the agreed review points
- Grant the access we need to hosting, domains and relevant accounts
- Hold the necessary rights and licences for all material you supply
- Make payments according to the agreed schedule
You are responsible for the legality of the content you ask us to publish and for the accuracy of claims made in your marketing material, including video we produce to your brief.
5. Payment
Unless a project agreement states otherwise:
- An advance payment is required before work begins
- Milestone payments fall due at the stages named in the quotation
- The final balance is due on completion, before final files are released
- Maintenance plans are billed monthly in advance
- Third-party costs — hosting, domains, premium plugins, stock media licences, gateway fees, developer accounts — are your responsibility and are passed through at cost
We may pause work on an overdue account after written notice. Deliverables and source files are released once payment is complete.
6. Revisions
Each quotation states how many rounds of revision are included. A revision round means consolidated feedback on the work as delivered. Changing the agreed direction after approval, or requesting further rounds beyond those included, is chargeable additional work — quoted before we start it.
7. Intellectual property
Your material remains yours. Content, logos, footage and brand assets you supply stay your property, and you grant us a licence to use them for the purpose of delivering your project.
Delivered work — the custom code, designs and edited video we produce for you — transfers to you on final payment.
Our underlying tools remain ours: reusable components, internal libraries, frameworks and development methods we bring to the project and use across clients. You receive a perpetual licence to use them as part of your delivered project.
Third-party components — open-source libraries, themes, plugins, fonts and stock media — remain governed by their own licences, which we will identify.
Unless you ask us in writing not to, we may display completed work in our portfolio and reference you as a client. Confidential and white-label work is excluded from this by default.
8. Video production specifics
- Shoot dates are confirmed in writing and are subject to availability
- Cancellation within 48 hours of a confirmed shoot may incur a charge covering committed time and travel
- Weather, venue restrictions and event overruns can affect what is achievable on the day; we plan for contingency but cannot guarantee conditions
- You are responsible for securing permissions, permits and consent from people appearing on camera
- Raw footage is retained for 60 days after delivery unless archival is separately agreed
- Background music is supplied under library licences for the agreed use; a change of use may require a new licence
9. Website maintenance specifics
- Plans cover the services and monthly change allowance stated in the plan; unused allowance does not carry forward
- We are not liable for issues arising from changes made by you or by other parties without our knowledge
- Restoring a site compromised before maintenance began is separate remedial work
- Either party may cancel with 30 days' written notice; there is no exit fee, and your backups and credentials remain yours
10. Warranties and support
We warrant that delivered work will substantially match the agreed specification and will be free from defects we introduced, for 30 days after delivery. Within that window we fix such defects at no charge.
The warranty does not cover changes you or third parties make after handover, breakage caused by third-party platform or plugin updates, hosting or network failures outside our control, or new functionality not in the original scope.
11. Limitation of liability
To the extent permitted by law, our total liability arising from a project is limited to the fees you paid us for that project. We are not liable for indirect or consequential loss, including lost profit, lost revenue, lost data or business interruption.
Nothing in these terms limits liability that cannot lawfully be limited, including liability for fraud or for death or personal injury caused by negligence.
12. Confidentiality
Each party will keep the other's non-public business information confidential and use it only for the purpose of the project. This survives the end of the engagement. We are happy to sign your own non-disclosure agreement where you have one.
13. Termination
Either party may terminate a project with written notice. On termination you pay for work completed and for costs already committed on your behalf. We will hand over work in progress in its current state. Neither party is obliged to continue a working relationship that is not working.
14. Accuracy of this website
We keep the content of this site accurate and current, but it is provided for information. Service descriptions, technology lists and indicative prices may change without notice. Nothing on this site constitutes professional advice for your specific situation.
15. Governing law
These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute arising from them. We will always attempt to resolve a disagreement by discussion before either party escalates it.
16. Changes to these terms
We may update these terms. The version in force for your project is the one published when your quotation was accepted. Changes are not applied retroactively to work already agreed.
17. Contact
Questions about these terms:
Email: info@nexframeai.org
Phone: +91 9733469307
These terms are a general commercial framework, not legal advice. Have a qualified lawyer in your jurisdiction review them before relying on them as your binding contract.